Trust & Compliance

Rules list

A transparent, compliant and safe trading environment for every buyer and seller. Explore platform rules, rule interpretations and risk screening guidance here.

Version v1.0.0 Official text

A complete list of WorldHub platform rules and regulations, managed and kept up-to-date by our compliance team.

Service Rules Published 1.0.0
Updated

How Platform Service Fees Are Interpreted

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This interpretation explains how platform service fees apply to different transaction scenarios. In general, fees are calculated based on the order value, transaction type and membership tier. You can view the exact fee breakdown in your account dashboard under each order.

Example: For standard orders, the platform service fee is applied as a percentage of the confirmed order amount. Members may enjoy reduced fee rates.

Service Rules Published 1.0.0
Updated

Platform Service Rules

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Article 1 Purpose

These Platform Service Rules set out the basic rights and obligations between WorldHub and users (buyers, sellers and logistics partners) when using the WorldHub.world platform.

Article 2 Registration and Account

Users must provide true, accurate and complete information during registration. Each user may register and hold accounts in accordance with platform rules, and is responsible for keeping login credentials safe.

Article 3 Service Standards

WorldHub provides online product display, search, ordering, payment, logistics tracking and after-sales support services. We are committed to ensuring the stability, safety and availability of platform services.

Article 4 User Obligations

Users shall comply with all applicable laws and regulations and the platform rules. Any unlawful or platform-prohibited activity may result in account restrictions or other penalties.